Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer you a full refund or exchange.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Some products cannot be returned, including perishable goods, gift cards, downloadable software, certain health and personal care items, hazardous materials, and flammable liquids or gases.
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Partial refunds may be granted for items that show signs of use, are damaged or missing parts for reasons not caused by our error, or are returned outside the eligible return period.
Once your returned item is received and inspected, we will notify you by email whether your refund has been approved or rejected.
If approved, your refund will be processed to your original payment method within the applicable processing time.
If you have not received your refund, first check your bank account. Then contact your payment provider or bank, as processing may take additional time.
If you still have not received your refund, please contact us:
Email: btanvir284@gmail.com
Phone: +8801739-407652
Refund eligibility for discounted or sale items will be determined according to the applicable return conditions and product-specific policy.
We replace items that are defective or damaged, subject to inspection and availability. To request an exchange for the same item, contact us first.
Email: btanvir284@gmail.com
Phone: +8801739-407652
Please do not send any item back without contacting TS Electronics for return instructions.
If an item was marked as a gift and shipped directly to you, any approved refund or gift credit will be handled according to the original purchase details.
If the item was not marked as a gift, or the purchaser received it first, any approved refund will be issued to the original purchaser.
To return a product, please contact TS Electronics before shipping it. We will provide the appropriate return instructions and address.
Return shipping costs and responsibility will be communicated before the return is arranged. Refund eligibility for shipping costs will depend on the reason for the return and the applicable policy.
For higher-value items, we recommend using a trackable shipping service and keeping your shipping receipt.
If you have any questions about refunds, returns, or exchanges, please contact us.
Store Name: TS Electronics
Phone: +8801739-407652
Email: btanvir284@gmail.com
