Privacy Policy – TS Electronics

Overview

At TS Electronics, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, create an account, or purchase products from us.

Information We Collect

When you place an order, create an account, or contact our customer support team, we may collect the following information:

  • Full Name

  • Mobile Number

  • Email Address

  • Delivery Address

  • Billing Information

  • Order and Transaction Details

  • Account Information

  • Information you provide when contacting Customer Support

How We Use Your Information

We may use your personal information to:

  • Process and deliver your orders

  • Contact you regarding order confirmation, delivery, or returns

  • Provide customer support

  • Verify payments and transactions

  • Manage your account and order history

  • Improve our website, products, and services

  • Send important updates related to your purchases

  • Detect and prevent fraud, abuse, or unauthorized activities

  • Comply with applicable legal requirements

Payment Information

Payments may be processed through third-party payment providers or payment gateways available on our website.

TS Electronics does not intentionally store sensitive payment credentials, such as card passwords or PINs, on its website. Payment information may be handled by the relevant payment provider according to its own security practices and privacy policy.

Cookies

Our website may use cookies and similar technologies to improve website functionality and your shopping experience.

Cookies may help us:

  • Remember your shopping cart and preferences

  • Keep your account session active

  • Understand how visitors use our website

  • Improve website performance and functionality

You can manage or disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.

Information Protection

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, loss, or disclosure.

However, no method of online transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Sharing of Information

We do not sell or rent your personal information to third parties.

We may share relevant information with trusted service providers when necessary to operate our business and fulfill your orders, including:

  • Delivery and courier companies

  • Payment gateways and payment service providers

  • Website hosting and technical service providers

  • Analytics and website performance services, where applicable

  • Legal or regulatory authorities when required by law

These parties may process information as necessary to provide their services or meet applicable legal obligations.

Third-Party Services

Our website may use third-party services, including payment gateways, courier services, analytics tools, and other integrations.

These services may collect or process information according to their own privacy policies and terms. We encourage you to review their policies before using their services.

Your Privacy Rights

Depending on applicable law, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Ask questions about how your information is used

  • Withdraw consent where processing is based on consent

To make a privacy-related request, please contact our customer support team. We may need to verify your identity before processing your request.

Data Retention

We retain personal information only for as long as reasonably necessary for order processing, customer support, business operations, recordkeeping, dispute resolution, and compliance with applicable legal requirements.

The retention period may vary depending on the type of information and the reason it was collected.

Children’s Privacy

Our website is intended for general shopping purposes and is not specifically directed at children. We do not knowingly collect personal information from children in violation of applicable laws.

If you believe a child has provided personal information improperly, please contact us so we can review the matter.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable legal requirements.

Any updates will be published on this page. Please review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or how TS Electronics handles your personal information, please contact us.

Store Name: TS Electronics
Phone: +8801739-407652
Email: btanvir284@gmail.com

Thank you for trusting TS Electronics with your shopping needs.