Product Warranty Policy – TS Electronics

Overview

At TS Electronics, we aim to provide reliable electronic products and a satisfying shopping experience. Selected products come with warranty coverage, depending on the product category, brand, model, and manufacturer’s warranty terms.

Warranty Coverage

Warranty support may be available for selected products in the following categories:

  • Blender

  • Bulb

  • Cooker

  • Fan

  • Gas Stove

  • Iron

  • Kettle

  • Mosquito Bat

  • Multicooker

  • Non-Stick Cookware

  • Oven

  • Pressure Cooker

  • Rice Cooker

  • Solar Fan

  • Speaker

  • TV

Please note: Warranty availability and duration may vary by product. Check the individual product description or contact us before placing your order.

Warranty Conditions

  1. Warranty covers manufacturing defects only, subject to the applicable warranty terms.

  2. Damage caused by misuse, accidents, drops, water, fire, voltage fluctuations, or unauthorized repairs is not covered.

  3. Physical damage, scratches, broken parts, and damaged accessories are generally excluded from warranty coverage.

  4. Customers must provide the original invoice, order number, or other valid proof of purchase when submitting a warranty claim.

  5. The warranty period varies depending on the product, brand, and manufacturer.

  6. Depending on the warranty terms and inspection results, service may include repair, replacement of defective parts, or product replacement.

  7. Consumable items, batteries, and accessories may have limited or no warranty coverage.

  8. Warranty claims must be submitted within the applicable warranty period.

  9. All warranty claims are subject to product inspection and the relevant manufacturer’s warranty terms.

  10. Customers should contact TS Electronics before sending a product for warranty service.

How to Claim a Warranty

To request warranty assistance, please follow these steps:

  1. Contact our customer support team.

  2. Provide your order number, product name, and purchase details.

  3. Explain the issue and provide photos or videos if requested.

  4. Follow our instructions for product inspection and warranty processing.

Our support team will review your request and guide you through the next steps.

Important Notes

  • Not every product comes with a manufacturer’s warranty.

  • Warranty periods and coverage details may differ between products.

  • Warranty approval depends on the product’s condition, inspection results, and applicable warranty terms.

  • Please review the product-specific warranty information before placing your order.

Contact Us

If you have any questions about product warranties or need assistance with a warranty claim, please contact us.

Store Name: TS Electronics
Phone: +8801739-407652
Email: btanvir284@gmail.com

We appreciate your trust in TS Electronics and look forward to serving you.